Original proof of purchase from an authorized sales platform is required to be eligible for a warranty. You can find the precise warranty information on the literature of the box, on your warranty slip (usually in the box), or you may choose to verify with our Customer Service Team.
A one-year warranty is available for items sold by authorized sales platforms. Warranty replacement does not cover items purchased from unauthorized platforms. Warranty replacement also does not cover items damaged from improper installation, misuse, or modification.
Some products offer an extended 2-year warranty with registration. To register for a complementary extended warranty, email warranty@lider-electric.com within 90 days of your purchase date with the following required information.
Our warranties are eligible for international customers as well. Warranty replacements for international orders require the customer to send the original item back to us. If a customer needs a replacement under warranty, the customer will be responsible for any international or customs fees incurred. Once the item is received, we will ship out a replacement.
In the case where LIDER ELECTRIC, INC. pays for such fees, the customer will be billed accordingly. Please contact our team at customerservice@lider-electric.com for details.
If you have any questions about warranty coverage or need to file a warranty claim, please contact our customer service team.
General Warranty: warranty@lider-electric.com
Customer Service: customerservice@lider-electric.com
